Mobile Manager

While cell phones and other wireless devices have revolutionized the way organizations communicate, managing and monitoring mobile networks is significantly more challenging than dealing with traditional networking and telecommunications environments. This must-have technology drives operational effectiveness, encourages productivity, and provides competitive advantage. But, despite the growing dependency on mobile devices, many organizations are discovering how little they know about their own wireless mobility. The Gartner Group predicts that mobile voice and data will continue to displace wireline services, growing to $861 billion in 2010. The penetration of wireless devices amongst professionals has now reached 75 percent. At the same time, an Aberdeen Group study reports that 41 percent of surveyed respondents indicate that lack of visibility into wireless device inventory and usage is a key challenge.

Unlike traditional telecoms infrastructure and services, which are typically controlled centrally, mobile devices and wireless services have found their way into organizations through unofficial paths and are now part of an implementation groundswell driven primarily by employees. As a result, companies lack the policies, systems, and processes to manage this environment with the same success as a wireline infrastructure. Noticeably absent are policies for centralized device ownership, guidelines for service plan management, and tools to support the creation and maintenance of a central inventory. Given the fragmented and decentralized nature of wireless, it’s often unclear who in the organization ‘owns’ the mobile communications environment. Should it be the telecom, IT, procurement, or finance department? In the resulting confusion, no one takes ownership and the disorder continues.

Centralized Management is Key to Controlling Mobile

Centralized policy management, automated order processing and asset management, as well as end-user self-service are key weapons in the fight to gain control of proliferative wireless mobile devices and spiraling costs. Using Datex, enterprises can control their wireless voice and data communications products and services by automating the management and provisioning of large-scale deployments of mobile communications resources. Using a single platform, Datex gives organizations insight into their entire inventory of mobile handsets, pagers, telemetry and GPS equipment, wireless cards, accessories, and service plans.

Datex Mobile Management

Centralized Control

Mobile Intelligence; Managed Costs Centralized Order Management; A Seamless Supply Chain - Datex’ order management workflow automatically sends requests for mobile assets and services to managers for approval and to suppliers for confirmation, procurement, and order fulfillment.

Centralized Mobile Inventory

Transparent Insight into Mobile Assets - With a complete inventory of all employee asset assignments, telecom and IT operations managers have everything they need to manage the allocation of mobile devices and services to individuals, across departments, and enterprise-wide.

Mobile Policy Management

For Clarity and Security - Datex allows system administrators or policy managers to control the procurement and distribution of mobile assets throughout the organization.

Mobile Asset Management

A Catalog of Availability - Create an inventory of mobile asset profiles to manage the availability of wireless devices and services. Provide employees with a catalog of approved mobile assets and service plans.

Employee Self-Service Portal

Permission-Based Accessibility - This secure, time-saving feature enables employees to order and modify approved mobile devices, accessories, and service plans for business use, track order status, and review assigned mobile assets.

Management Reporting

Pure Business Intelligence - Use summary reports to plan for the future, with intelligent insight into device and service plan costs by employee and cost center, monthly cost trends and mobile usage patterns, and asset allocation statistics.

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